Help center

Documentation

Setup instructions, report controls, and troubleshooting for Design Audit. General website guides are in Resources; editorial perspectives are on the Blog.

Getting started

  • Create a page audit

    Sign in, add a public page to a project, select an evaluation and device, and start its report.

  • Audit progress and history

    Understand the processing stages, return to a completed report, and distinguish an in-progress audit from a failed one.

Reports

  • Report overview

    Use the overview to understand the score, executive summary, device context, and high-level findings before diving into details.

  • Deep dive and action items

    Turn report findings into a practical sequence of fixes your team can own and track.

  • Performance report

    Review available performance signals alongside the selected evaluations to connect loading, content, and interaction concerns.

  • Page preview and evidence

    Use the report’s page views and screenshot evidence to see where a finding applies on the audited experience.

Account

  • Credits and subscription

    Check your credit balance, understand usage, and manage the plan that supports your audit workflow.

Troubleshooting

  • Fix URL and access issues

    Resolve common causes of failed page audits before trying the audit again.

  • Fix report issues

    What to do when an audit is still processing, a report fails, or a report appears incomplete.

  • Contact support

    Share enough context for the team to resolve an audit, account, or billing question efficiently.