The report is still processing
A report can take a few minutes because Design Audit must visit the page, map its content, run the selected analysis, and compile visual evidence. Keep the report open until the status changes or return to it later from Page Audits.
The report failed
- 1Check that the audited URL is public and still opens normally.
- 2Create a new audit once the target page is stable.
- 3If the same page fails repeatedly, contact support with the audit URL, audit name, approximate time of the run, and the error message shown in the report.
The report is incomplete
Review the progress status for partial screenshot compilation or a failed evidence step. If the missing evidence is important to the decision, re-run the audit rather than assuming the incomplete report is a full representation of the page.
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