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Share enough context for the team to resolve an audit, account, or billing question efficiently.

What to include

  • The page URL and the name of the audit.
  • What you expected to happen and what happened instead.
  • The exact error message and a screenshot when possible.
  • Whether the issue affects the audit, report, credits, subscription, or account access.

Contact channel

Email [email protected] from the address associated with your Design Audit account. For a refund request, include the purchase and account details so the request can be reviewed accurately.

Need more help?

Email support